This document describes the Oracle Retail Xstore Point of Service user interface. It provides step-by-step instructions to complete most tasks that can be performed through the user interface.
This document is for users and administrators of Oracle Retail Xstore Point of Service. This includes merchandisers, buyers, business analysts, and administrative personnel.
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Access to Oracle Support
Oracle customers that have purchased support have access to electronic support through My Oracle Support. For information, visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=info
or visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=trs
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For more information, see the following documents in the Oracle Retail Xstore Suite Release 20.0 documentation set:
Oracle Retail Xstore Suite Release Notes
Oracle Retail Xstore Suite 19.0/Merchandising 16.0.2 Implementation Guide
Oracle Retail Xstore Suite Implementation Guide
Oracle Retail Xstore Point of Service Mobile User Guide
Oracle Retail Xstore Point of Service Reports Guide
Oracle Retail Xstore Point of Service Manager's Guide
Oracle Retail Xstore Point of Service Shipping, Receiving, and Inventory Guide
Oracle Retail Xstore Point of Service Frameworks and Technologies Guide
Oracle Retail Xstore Suite Deal Pricing Guide
Oracle Retail Xenvironment User Guide
Oracle Retail Xstore Point of Service Services Guide
Oracle Retail Xstore Point of Service Technical Guide
Oracle Retail Xstore Point of Service Host Interface Guide
Oracle Retail Xstore Point of Service POS Log Changes
Oracle Retail Xstore Point of Service Database Dictionary Guide
Oracle Retail Xstore Suite Country Accelerator User Guide
Oracle Retail Xstore Suite Country Accelerator Technical Guide
To contact Oracle Customer Support, access My Oracle Support at the following URL:
https://support.oracle.com
When contacting Customer Support, please provide the following:
Product version and program/module name
Functional and technical description of the problem (include business impact)
Detailed step-by-step instructions to re-create
Exact error message received
Screen shots of each step you take
When you install the application for the first time, you install either a base release (for example, 20.0) or a later patch release (for example, 20.0.1). If you are installing the base release and additional patch releases, read the documentation for all releases that have occurred since the base release before you begin installation. Documentation for patch releases can contain critical information related to the base release, as well as information about code changes since the base release.
To more quickly address critical corrections to Oracle Retail documentation content, Oracle Retail documentation may be republished whenever a critical correction is needed. For critical corrections, the republication of an Oracle Retail document may at times not be attached to a numbered software release; instead, the Oracle Retail document will simply be replaced at the Oracle Help Center (OHC) website, or, in the case of Data Models, to the applicable My Oracle Support Documentation container where they reside.
This process will prevent delays in making critical corrections available to customers. For the customer, it means that before you begin installation, you must verify that you have the most recent version of the Oracle Retail documentation set. Oracle Retail documentation is available at the Oracle Help Center at the following URL:
https://docs.oracle.com/en/industries/retail/index.html
An updated version of the applicable Oracle Retail document is indicated by Oracle part number, as well as print date (month and year). An updated version uses the same part number, with a higher-numbered suffix. For example, part number F123456-02 is an updated version of a document with part number F123456-01.
If a more recent version of a document is available, that version supersedes all previous versions.
Oracle Retail product documentation is available on the following website:
https://docs.oracle.com/en/industries/retail/index.html
(Data Model documents are not available through Oracle Help Center. You can obtain them through My Oracle Support.)
The following text conventions are used in this document:
Convention | Meaning |
---|---|
boldface | Boldface type indicates graphical user interface elements associated with an action, or terms defined in text or the glossary. |
italic | Italic type indicates book titles, emphasis, or placeholder variables for which you supply particular values. |
monospace |
Monospace type indicates commands within a paragraph, URLs, code in examples, text that appears on the screen, or text that you enter. |