Operator Statistics Inquiry Screen (DOPR)
Purpose: Use this screen to review statistics for the orders that you or another operator entered or rejected.
To update operator statistics: This information is collected only if the Log use field in the user record is selected and the Capture Operator Statistics (D61) system control value is selected.
How to display this screen: Select Operator Stats from the Select Customer Sold To For Order Screen or the Customer Selection Screen in order entry. From outside order entry, enter DOPR in the Fast path field at the top of any menu screen or select the Display Operator Statistics option from the menu.
Daily totals only appear if you select this screen from outside order entry. The Current Totals column does not appear on the screen, since you have no current order entry session.
Field descriptions: The current totals for each indicator represent totals for the operator's current order entry session, if any. The daily totals represent cumulative totals for the operator for the entire day, across sessions and companies.
Other things to note:
• No current totals appear if this screen is displayed from outside order entry.
• These statistics are not adjusted for any Order Maintenance activity.
• Merchandise totals are not net of hidden tax if you process orders subject to VAT and tax-inclusive pricing.
• Operator statistics are not tracked for orders you receive through the Generic Order Interface (Order API).
• These totals do not include quotes entered by the operator; the system updates these totals when the operator converts a quote to an order. See Entering Pre-Order Quotes and Converting Quotes to Orders.
Field |
Description |
User ID (User identification code) |
A code that identifies the user to the system. This code gives the user authority to menu options, secured features, and companies. Defaults to your user ID. However, if you have *ALLOW authority to the Display Operator Statistics option in your user profile or user class profile, you may enter the ID of another operator to view his or her statistics. If you have only *DISPLAY authority, you may view only your own statistics. Alphanumeric, 10 positions; required. |
Date |
The date you want to view statistics for. Defaults to the current date; however, you may enter an earlier date to view or compare a previous day's statistics. Numeric, 6 positions (MMDDYY format); required. |
Session length |
The length of time the operator has been in the current order entry session (since bringing up order entry) or the total amount of time the operator spent in order entry during the day. Numeric, 6 positions (HHMMSS format); display-only, updated by the system. |
No. of orders accepted |
The total number of orders accepted by this operator during the current session or for the entire day. The system increases this number by 1 each time the operator uses Accept or Accept/Add Rcp to accept an order. This means that an order being shipped to 3 different people will be logged as 3 different orders. Numeric, 7 positions; display-only, updated by the system. |
No. of orders rejected |
The total number of orders rejected by this operator during the current session or for the entire day. This system increases this number by 1 each time the operator uses Reject to reject an order. Numeric, 7 positions; display-only, updated by the system. |
Total no. of items ordered |
The total number of units ordered. Example: If the operator entered an order for 10 units of item A and 6 units of item B, this field would contain 16. Numeric, 7 positions; display-only, updated by the system. |
Average order amount |
The average dollar amount of the orders accepted by this operator for the current session and for the current day. The calculation is: merchandise dollar amount / number of orders accepted
Numeric, 9 positions with a 2-place decimal; display-only, updated by the system. |
Average no. of items/order |
The average number of items on the orders entered and accepted by this operator for the current session and for the current day. Represents the average number of units on an order. The calculation is: total number of items ordered / number of orders accepted
Numeric, 7 positions; display-only, updated by the system. |
Average no. of lines/order |
The average number of different items or SKUs on an order for the current session and the current day. The calculation is: number of lines / number of orders accepted
The number of lines value is taken from the active procedures record for the operator. Numeric, 7 positions; display-only, updated by the system. |
