- From the Setup menu, select Incidents, then select Incident Rules.
-
From the Actions menu, select Create Rule Set.
-
Enter a name and description for the rule set.
-
In the Targets tab, select the targets to which the rules set should apply.
-
In the Rules tab, click Create.
-
Select Incoming events and updates to events, and click Continue.
-
On the Select Events page, set the criteria for events based on which the rule should act. Click Next.
-
On the Add Actions page, click Add and add actions to be taken by the rule. In the Notifications section, enter the e-mail addresses where the notifications must be send. Click Next.
Multiple conditional actions can be specified and evaluated sequentially (top down) in the order you add them.
-
On the Specify Name and Description page, enter a name and description for the rule. Click Next.
-
On the review page, review the details, and click Continue.
-
On the Create Rule Set page, click Save.
|
- From the Setup menu, select Incidents, then select Incident Rules.
-
On the Incident Rules - All Rules page, in the table, select the rule set to which you want to subscribe.
-
From the Actions menu, select E-Mail, then select Subscribe Me.
|