This chapter describes the administration and management tasks associated with Siebel Global Accounts. It includes the following topics:

• About Global Accounts
• Scenario for Using and Administering Global Accounts
• Process of Using and Administering Global Accounts
• Generating a Default Hierarchy
• Creating a Custom Hierarchy
• Assigning a Custom Hierarchy to an Organization
• Updating a Custom Hierarchy
• Updating a Custom Hierarchy by Processing Deleted Records
• Configuring Error Log Files for Hierarchy Changes
• Adding Business Objects to the Global Accounts Hierarchy View
• Viewing Global Accounts (End User)