Siebel Applications Administration Guide > Global Accounts >

Creating a Custom Hierarchy

You can create a custom hierarchy by starting from the beginning and creating a series of new records in the Account Relationships list or by generating a hierarchy. For more information, see Generating a Default Hierarchy.

This task is a step in Process of Using and Administering Global Accounts.

To create a custom hierarchy

1. Navigate to the Accounts screen, then the Global Accounts Administration view.
2. In the Account hierarchy list, create a new record, and complete the necessary fields.

   Do not check the Default field.

3. In the Account Relationships list:
   1. Create new records for each of the top level parent accounts.

      Leave the Parent Account field blank for each of these records.

   2. Create new records for the child accounts, entering values in the Parent Account field for each record.

Creating a Custom Hierarchy Based on the Default Hierarchy

Complete the following procedure to create a custom hierarchy that is based on the default hierarchy.

To create a custom hierarchy based on the default hierarchy

1. Create an account hierarchy.

   For more information, see Generating a Default Hierarchy.

2. Select the account hierarchy record, and make sure that the Default field is not selected.
3. In the Account Relationships list, edit the Parent Account field for existing accounts, and create new relationship records as required.

   Accounts without parent accounts are at the top of the hierarchy and must be entered before their child records can be completed.