Siebel Applications Administration Guide > Usage Pattern Tracking >

Setting System Preferences for Usage Pattern Tracking


Complete the procedure in this topic to set the system preferences for usage pattern tracking.

This task is a step in Process of Setting Up Usage Pattern Tracking.

To set system preferences for usage pattern tracking

  1. Navigate to the Administration - Application screen, then the System Preferences view.
  2. Set the system preferences in the following table.
    System Preference
    Description

    Enable UPT

    Set this system preference to TRUE to implement usage pattern tracking.

    UPT Max Record Count

    Set this system preference to the number of records for usage pattern tracking that are kept in memory. When memory exceeds the number of records that you specify for this system preference, the records are moved to .csv files for users at the following location: siebsrvr\upt\username. Eventually, the UPT Process workflow moves the information in the .csv files to tables in the Siebel database. For more information about these tables, see Viewing Usage Patterns.

    Available memory and the anticipated level of user activity determine the appropriate value for this system preference. Its minimum value is 100, and its maximum value is 1,000.

  3. Complete the following steps to create system preferences for the end-to-end events (EEEs) to include in usage pattern tracking (UPT):
    1. In the System Preference Name field, enter a name, such as UPTEEE1, UPTEEE2, for the pair of events in each end-to-end event.
    2. In the System Preference Value field, enter a pair of events for each name in Step a, and separate the events with a comma.

      The first event designates the start of the end-to-end event, and the second event designates the end of the end-to-end event. Example event pairs include: WebLogin, WebLogout and ViewActivated, ViewDeactivated.

      You can obtain possible events by navigating to the Events view of the Administration - Runtime Events screen. Each value (Applet, Application, and BusComp) in the Object Type field of this view is associated with a set of events in the Events field of this view. Both of the events that you enter in an end-to-end event must be associated with the same object type. For information about the descriptions of event values, see Siebel Personalization Administration Guide.

    3. In the System Preference Name field, enter a name of UPTEndToEndEventList.
    4. In the System Preference Value field for the UPTEndToEndEventList name, enter each name that you create in Step a, and separate each name with a comma.
  4. To implement the system preferences that you set, restart the Siebel Application Object Manager component.

    For information about restarting Siebel Server components, see Siebel System Administration Guide.

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