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Implementing Recall Campaigns

When an Original Equipment Manufacturer (OEM) develops and manufactures a product, the product is manufactured under legislative and environmental requirements in many cases. An OEM manufactures a product with the intention of offering it free from defect. However, sometimes after a product has been marketed and distributed, a defect might be identified, resulting in a recall. A recall campaign is used to recall the affected assets. It is broadcast to dealers, suppliers, and consumers of the product. This topic contains the following topics:

• About Recall Campaigns
• Creating a Recall Campaign
• Amending a Recall Campaign
• Creating Exclusions
• Amending an Exclusion