This chapter covers how to set up and use Oracle's Siebel Automotive for warranties. It consists of the following topics:

• About Warranty Products
• Roadmap for Creating a Warranty Product
• Structuring Warranty Products
• Managing Policies and Coverage
• Managing Supplier Warranty Policies
• About Rules
• Implementing Recall Campaigns
• Approving a Prewarranty Authorization
• Approving a Warranty Claim
• Administering Payments for Warranty Claims
• Administering Payments for Supplier Claims
• Managing Supplier Recovery Claims