Siebel Business Process Framework: Task UI Guide > Testing, Troubleshooting, Deploying, and Administering a Task UI > Troubleshooting a Task UI >

Task UI Does Not Display in the Task Pane


If Siebel CRM does not display your task UI in the task pane, then do the following work:

  • Make sure you add the responsibility that you assign to the user to the task UI. For more information, see Adding a Responsibility to a Task UI.
  • Make sure the task UI references a view task group. Siebel CRM displays a task group that the the Task Pane View references before it displays a view that is specific to a task group that it arranges sequentially. For more information, see Creating a Task Group.
  • Make sure the view task group references one of the following items:
  • Make sure the parent task group references a view.
  • Make sure object definitions exist in the repository for the following items:
    • Task UI
    • Task group
    • Metadata
  • Make sure you compile the objects that your task UI references to the SRF (Siebel Repository File). Example objects include the task applet, business component, and so on. For more information, see Preparing to Publish a Task UI.
  • Make sure the following is true:
    • You publish the task UI to the current run-time database.
    • This publication includes an activation date that has passed or is not defined.
    • This publication includes an expiration date that has not passed or is not defined.

      For more information, see Publishing a Task UI.

  • Make sure you properly defined the Context Business Component property. For more information, see Using the Context Business Component and Task Display.
  • Make sure you define the task UI as a task that is running in a Siebel application. For example, Call Center. For more information, see Adding a Task Group to a View.
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