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Installing Parameter Extensions for Siebel Chat

This task is a step in Process of Configuring Oracle Contact On Demand for Siebel Chat.

When installing Oracle Contact On Demand, you must ensure that proper parameter extensions for chat are seeded in the Oracle Contact On Demand database. This task involves editing the db patch script during database installation (when installing Oracle Contact On Demand), then executing the scripts. For more information about this task, see 727972.1 (Article ID) on My Oracle Support.

NOTE:  Table 17 describes some of the seeded parameter extensions for chat.