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Updating a Billing Profile in Siebel Communications (End User)

When billing a customer, Siebel Communications integrates information, such as exemption information or discounts, that is stored in profiles. For more information about profiles, see Profiles in Siebel Communications.

To update a billing profile

1. Navigate to the Accounts screen, then the Accounts List view.
2. Drill down on the name of the account.
3. Click the Billing Portal view tab.
4. Scroll down to the Additional Info form.
5. Drill down on the billing profile of a record.
6. In the Billing Profile form, update the fields as necessary.