ActiveX

Allows you to place an ActiveX control in an applet. Siebel Tools does not support the placement of a frameless ActiveX control or list column. This type of control applies only to the high interactivity client.

You cannot use a calendar ActiveX control or list column in a form applet. Instead, use a pop-up calendar control in the Siebel client. For more information, see Creating a Pop-Up Control in an Applet.

Button

Displays in an applet as a button with three dimensions. It starts an action if clicked. You rarely use the button control or list column. You more commonly use the minibutton. For more information, see MiniButton Control and MiniButton List Column and Calling a Method from a Button in an Applet.

CheckBox

Represents a TRUE or FALSE situation:

• If the user clicks an empty check box, then Siebel CRM displays a check mark in the check box.
• If the user clicks a check box that is checked, then Siebel CRM removes the check mark.

To view an example of a check box control, open a Siebel application, such as Call Center. Navigate to the Service Request list, drilldown on the SR # column, and then click the More Info tab. In the Categorization section, locate the Alert Me check box.

ComboBox

Defines one of the following special-purpose lists:

• In a chart applet, it defines the Show and By combo boxes.
• In a calendar applet, it defines the user name combo box.
• In a pick applet, it defines the Find combo box.

The ComboBox control includes a field with a button that displays with a down arrow. If the user clicks this button, then Siebel CRM displays a list. If the user chooses an item from this list, then Siebel CRM replaces the previous value in the box. A list provides the list of values.

A combo box displays and behaves almost identically to a static list, except the user interacts with a combo box control or list column rather than a text control or list column. For more information, see About Static Lists.

DrillDownTitle

Includes a drilldown on the title of an applet. If the user clicks the title, then Siebel CRM displays the target view. Applets on the home page use this control. To view an example of a DrillDownTitle control in a Siebel application, such as Call Center, navigate to the Home screen, and then note the My Activities title.

Field

Displays text in a rectangular box. Includes a native HTML type of Text. For more information, see Text Control and Text List Column.

FieldLabel

Displays a field label for a list applet.

File

Allows the user to attach a file.

Hidden

Not visible in the Web page but you can access it through a script.

FormSection

A label that helps to group related fields in an applet. The FormSection label expands to fit the region where it is placed. To set it apart, Siebel CRM displays the label against the FormSection color that is defined in the cascading style sheet.

To view an example of a check box control in a Siebel application, such as Call Center, you can navigate to the Service Request list, drilldown on the SR # column, and then click the More Info tab. Siebel CRM creates the Categorization section through a FormSection control.

If a form applet does not use a grid, then the FormSection control cannot expand to fit in the layout editor. The FormSection control does display correctly in the Siebel client.

ImageButton

A minibutton that references an image. For more information, see MiniButton Control and MiniButton List Column.

InkData

For tablet PC computers. Do not use in a list applet.

JavaApplet

Siebel CRM does not support specialized applet classes for a custom configuration. For more information, see Caution About Using Specialized Classes.

Label

Provides a visual aid. It is not tied to a business component field, it does not display data, and it does not provide any data entry capability. If you must place a text label in a form applet, then use a label control.

If a caption includes any HTML reserved character, then you must encode the HTML with &amp;, &lt;, &gt;, &quot;, and so on. Example HTML reserved characters include the ampersand (&), less than symbol (<), greater than symbol (>), period (.), and so on.

Link

Creates an HTML link that calls a method when activated. Siebel CRM uses it with a control or list column where an InvokeMethod is defined, which can include a method that comes predefined with Siebel CRM.

To view an example of a link control, open a Siebel application, such as Call Center. Navigate to the Home screen, and then note the My Activities link that calls the GoToView method.

Mailto

Siebel CRM displays the value of this control or list column as a link. If the user clicks this control or list column, then Siebel CRM opens the default email program for the user, and then enters the value of this control or list column into the email address.

Password

Allows the user to enter a password. Siebel CRM uses asterisks (*) to mask characters that the user enters in this control or list column.

PositionOnRow

Displays the currently chosen record in a list.

RTC

The following RTC (Rich Text Component) controls define the dimensions and font qualities of a container that includes a rich text component:

• RTCEmbedded. An embedded text editor. Siebel CRM supports the following HTML tags:
  • Bold < STRONG>
  • italic <EM>
  • Underline <U>
  • Ordered list <OL>
  • Unordered list <UL>
  • List items <LI>
  • <P>
  • <FONT>
  • <BLOCKQUOTE >
• RTCEmbeddedLinkField. Displays graphics and links in the RTCEmbedded object.
• RTCPopup. Displays graphics and links in a popup object.
• RTC_IO. Display graphics and links in an IO object.

You cannot use an RTC control in a list applet, list, or a multi-value group applet.

RadioButton

Displays a radio button.

RecNavNxt

Displays the next set of records.

RecNavPrv

Displays the previous set of records.

SSNxt

Displays the next question in a SmartScript.

SSPrv

Displays the previous question in a SmartScript.

TextArea

Allows the user to enter text in multiple lines. The HTML Height property of the control or list column determines the number of rows of text Siebel CRM displays in the text area.

To view an example of a TextArea control in a Siebel application, open a Siebel application, such as Call Center. Navigate to the Opportunities list, and then note the Sales Objective TextArea control in the opportunity form.

For more information, see Text Control and Text List Column.

URL

Displays as a link. If the user clicks this control, then Siebel CRM opens the specified URL.