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Configuring Siebel Business Applications > About Views, Screens, and Applications > About Views > About Master-Detail ViewsA master-detail view is a type of view that typically includes a form applet and a list applet that displays data from two different business components. A link defines a parent-child relationship between the two business components. Siebel CRM displays the form applet above the list applet and displays one record from the parent business component. The list applet displays all of the records from the child business component that Siebel CRM associates with the record that is chosen in the form applet. A view can include two list applets in a master-detail view. The records in the detail list applet are child records of the record that is currently chosen in the parent list applet. To view an example of a master-detail view in Siebel Call Center, you can navigate to the Accounts screen, and then the Accounts list. Click the link in the Account Name field. Note the following:
How Siebel CRM Creates a Master-Detail ViewFigure 27 describes how Siebel CRM creates a master-detail view. Explanation of CalloutsSiebel CRM uses the following objects to create a master-detail view:
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