Siebel Field Service Guide > Barcodes >
Setting Up the Barcode Interface
You set up specific views, applets, and fields for barcode data in the Barcode Mappings view of the Service Administration screen. Using these mappings, Siebel Field Service records with barcode data are found. Also, using these mappings, barcode data is populated in specific views, applets, and fields. The barcode data can create a new record or update an existing record. NOTE: Siebel Field Service includes a complete series of barcode mappings. You do not have to add or change any mappings unless you want to configure custom mappings.
To set up the barcode interface
- Navigate to the Administration - Service screen, then the Barcode Mappings view.
- Create a new record for each field that is applicable to barcode data, and complete the fields as appropriate.
Some fields are described in the following table.
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View Name |
Select the appropriate view. For records with a Processing Mode field value of New and Update, this view receives barcode data. For records with a Processing Mode field value of Find, barcode data is found in this view. |
Applet Name |
Select the appropriate applet. For records with a Processing Mode field value of New and Update, this applet receives barcode data. For records with a Processing Mode field value of Find, barcode data is found in this applet. |
Field Name |
Type the name of the field. For records with a Processing Mode field value of New and Update, this field receives barcode data. For records with a Processing Mode field value of Find, the record with the barcode the value in this field is found. |
Entry Mode |
Select the entry mode for the field. For records with a Process Mode field value of New and Update, these field values correspond to the values in the drop-down list next to the Barcode New icon and Barcode Update icon in the view. For records with a Process Mode field value of Find, these field values correspond to the values in the QuickSearch section of the drop-down list in the query control that appears when you click the magnifying glass icon in the top right corner of the application window. |
Process Mode |
Select the type of operation applicable to the specified field. Values include New, Update, and Find. |
Application Name |
Select Siebel Field Service. For the mobile application, select Siebel Service for Mobile. |
- If you create a new record with a Process Mode field value of New or Update, then complete the following steps:
- Navigate to the Administration - Application screen, then the Manifest Administration view.
- Create two new records for each new record with a Process Mode field value of New or Update, and complete the fields as appropriate.
Some fields are described in the following table.
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Type |
Select a type of View for both records. |
Usage Type |
Select a usage type of Physical Renderer for the first record and Presentation Model for the second record. |
Name |
Type the name of the view for both records. When you save each record, a corresponding record is automatically created in the Object Expression list and in the Files list. |
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