Bookshelf Home | Contents | Index | PDF |
Siebel Field Service Guide > Business Service Methods in Siebel Field Service > Methods for Schedules > GetAppointment MethodGetAppointment reserves and returns a set of employee time slots in the service region for an activity. The ConfirmAppointment or CancelAppointment method follow this method. This method has a timeout function to release reserved time slots in the event that neither of these methods are called in a timely fashion. Invoked FromThis method is called when a user clicks the Book Appointment button (in the Activities view in the Service Request List view of the Service screen and in the Schedule view in the Activity List view of the Activities screen). ArgumentsTable 68 describes the arguments for this method. Return ValuesThis method returns a property set containing a list of time slots that are available for the activity. Table 69 describes the return values that each returned time slot contains. |
Siebel Field Service Guide | Copyright © 2015, Oracle and/or its affiliates. All rights reserved. Legal Notices. | |