Siebel Field Service Guide > Charges and Invoices > Process of Administering Charges >

Setting Up NRC Plans


Nonrecurring charge (NRC) plans are used to define installment plans for payment of one-time charges. For example, a service package includes an initial payment to start the service followed by 12 monthly charges that are billed on the first of the month. You can define this type of charge plan, and create invoices for the monthly billing charges. For more information about how NRC plans are associated with agreement line items, see Defining Charge Plans for Agreement Line Items (End User).

This task is a step in Process of Administering Charges.

To set up a NRC plan

  1. Navigate to the Administration - Contracts screen, then the Non-Recurring Plans view.
  2. Create a new nonrecurring plan record, and complete the fields as appropriate.

    Some fields are described in the following table.

    Field
    Comments

    Active

    Select this check box to display the NRC plan as an option in the Charge Plan view in the Line Items view of the Agreements screen.

    Commit

    Select this check box to convert this record and child records to read-only status. When you select this check box, the Plan Details view becomes read-only.

    NOTE:  To use an NRC plan, it must be active and committed.

  3. Click the Plan Details view tab.

    Each record in the Plan Details view denotes the amount to charge for each installment payment.

  4. Create a new plan detail record for each installment, and complete the fields as appropriate.

    Some fields are described in the following table.

    Field
    Comments

    Number

    Type the installment number. For example, the number 4 denotes the fourth installment of the nonrecurring charge.

    NRC %

    Type the percentage of the NRC total amount to charge for the installment.

    Additional %

    Type the additional percentage amount to charge for the installment, such as an interest charge.

    Additional Charge

    Type the additional fixed fee to charge for the installment, such as a service fee.

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