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Siebel CRM Fundamentals Guide
Siebel Innovation Pack 2016
E52425-01
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Preface

This guide covers fundamental concepts and tasks related to Siebel Business Applications.

Audience

This guide is intended for users, system administrators, and administrators.

Documentation Accessibility

For information about Oracle's commitment to accessibility, visit the Oracle Accessibility Program website at http://www.oracle.com/pls/topic/lookup?ctx=acc&id=docacc.

Access to Oracle Support

Oracle customers that have purchased support have access to electronic support through My Oracle Support. For information, visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=info or visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=trs if you are hearing impaired.

Related Documents

For more information, see the following documents on Oracle Technology Network:

  • Siebel Performance Tuning Guide

  • Siebel Chat Guide

  • Siebel CTI Administration Guide

  • Siebel Email Administration Guide

  • Siebel Release Notes on My Oracle Support

Conventions

The following text conventions are used in this document:

Convention Meaning
italic Italic type indicates book titles, emphasis, a defined term, or placeholder variables for which you supply particular values.
monospace Monospace type indicates commands within a paragraph, code in examples, text that appears on the screen, or text that you enter.