Setting Up CalDAV and CardDAV Publishing

CalDav (Calendaring Extensions to WebDAV) is an internet standard allowing clients to access scheduling or meeting information on a remote server. It uses iCalendar format for data. CardDAV (vCard Extensions to WebDAV) is an address book client-server protocol allowing users to share contact data on a server.

The key requirement for using CalDAV and CardDAV publishing is email address. All contacts and employees must be associated with a valid email address. For CalDAV, the identification of meeting participants depends entirely on the email address. All users must have the same email address registered in the Siebel application and on their mobile device.

Setting Up CalDAV Publishing on an iOS Mobile Device

The following procedure shows you how to set up CalDAV publishing on an iOS mobile device. Before setting up CalDAV publishing on your mobile device, make sure that you can access the Siebel application on your device.

To set up CalDav publishing on an iOS mobile device (such as iPad)

Tap Settings, tap Mail, Contacts, Calender, and then tap Add Account.
Select Other, then select Add CalDAV Account and enter the following information:
- Server. The Web server host name (for example, caldav.example.com).
- Username. The user name to access the Siebel application (case sensitive).
- Password. The password to access the Siebel application (case sensitive).
- Description. A description to help identify the calendar in your list of calendars (for example, CalDav Calendar Work).

Tap Next.

Note:

If the following warning message appears, select Details to review the certificate details, and then select Trust if the certificate is correct:

Cannot Verify Server Identify - The identity of <Server> cannot be verified by <Description>. Review the certificate details to continue.

Select Continue when the following message appears:

Cannot Connect Using SSL - Do you want to try setting up the account without SSL?
Select OK when the following message appears:

Calendar Account - CalDAV account verification failed.
Tap Advanced Settings, and then select Use SSL to enable SSL.
Append dav_<language>/<user_name>/start.swe/ to the Account URL, for example as follows:

caldav.example.com/dav_enu/JDOE/start.swe/

Note:
You can replace <user_name> with the name of whom ever granted you access to their calendar in Siebel.
Tap CalDAV, and then tap Next to start the account verification.

If account verification fails, go back and check that you have entered all the correct information.
After account verification is successful, select whether you want to synchronize Calendars, Reminders, or both, and then tap Save.

Make sure you select Calendars.
Tap Calendar on your mobile device, and then select Calendars.

The list of available calendars appears.The calendar that you just created shows up in this list.

Setting Up CardDAV Publishing on an iOS Mobile Device

The following procedure shows you how to set up CardDAV publishing on an iOS mobile device. Before setting up CardDAV publishing on your mobile device, make sure that you can access the Siebel application on your device.

To set up CalDav publishing on a iOS device (such as iPad)

Tap Settings, tap Mail, Contacts, Calender, and then tap Add Account.
Select Other, select Add CardDAV Account and then enter the following information:
- Server. The Web server host name (for example, carddav.example.com).
- Username. The user name to access the Siebel application (case sensitive).
- Password. The password to access the Siebel application (case sensitive).
- Description. A description to help identify the calendar in your list of calendars (for example, CardDav Calendar Work).

Tap Next.

Note:

If the following warning message appears, select Details to review the certificate details, and then select Trust if the certificate is correct:

Cannot Verify Server Identify - The identity of <Server> cannot be verified by <Description>. Review the certificate details to continue.

Select Continue when the following message appears:

Cannot Connect Using SSL - Do you want to try setting up the account without SSL?
Select OK when the following message appears:

Contact Account - CardDAV account verification failed.
Tap Advanced Settings, and then select Use SSL to enable SSL.
Append dav_<language>/<user_name>/start.swe/ to the Account URL, for example as follows:

carddav.example.com/dav_enu/JDOE/start.swe/

Note:
You can replace <user_name> with the name of whom ever granted you access to their calendar in Siebel.
Tap CardDAV, and then tap Next to start the account verification.

If account verification fails, go back and check that you have entered all the correct information.
After account verification is successful, specify what you want to do with existing local contacts, and then tap Done.

It is recommended that you choose the Keep on My iPad option.
Tap Contacts on your mobile device, tap Groups, and then select Show All Contacts.

Setting Up CalDAV and CardDAV Publishing on an Android Mobile Device

The native android Calendar and Contact (address book) applications do not support CalDAV and CardDav and, as a result, require a third-party client to connect to the CalDav and CardDav server. To enable CalDav and CardDav on your android device, you must follow the instructions of the selected third-party application.

Before setting up CalDAV or CardDAV publishing on your android device, make sure that you can access the Siebel application on your device. Other items to note include following:

Make sure that the Use of SSL is enabled on your android device.
Use the following Home URL to connect to the server:

https://<webserver_hostname>/dav_<language>/<USER_ID>/start.swe/

For example: https://caldav.serv.com/dav_enu/JDOE/start.swe/

Depending on the client, you might have to use the collection URLs instead:
- CalDAV: https://<webserver_hostname>/dav_<language>/<USERID>/ calendar/event/start.swe/
  
  For example: https://caldav.serv.com/dav_enu/JDOE/calendar/event/ start.swe/
- CardDAV: https://<webserver_hostname>/dav_<language>/<USERID>/ addressbook/contact/start.swe/
  
  For example: https://carddav.serv.com/dav_enu/JDOE/addressbook/ contact/start.swe/
The user name and password credentials must be the same credentials used to log in to the Siebel application.
Accept the server certificate.
The CalDAV Provider is Generic.
The CardDav Provider is Generic.
The WebDav Provider is Generic.