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Siebel CRM Fundamentals Guide
Siebel Innovation Pack 2016
E52425-01
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About Using Alarms for Activities

Alarms can notify you of the start time for a pending activity. The Alarm check box in each activity record activates this notification. For alarm notification, a dialog box appears in the application window at a predetermined time before the start of an activity. You can postpone the alarm so that it appears again at a specified time. For more information about postponing alarms, see "Postponing and Dismissing Alarms".

For a recurring activity, the alarm appears at the specified time before the start of each instance of the activity. You can specify the time at which an alarm triggers for each activity when you create the activity. You can also specify a default alarm time for all activities. For more information, see "Setting Up Default Alarm Lead Times".

Alarms trigger and appear only if you are logged in to the Siebel application at the time of the alarm. If you log in after an alarm is scheduled to trigger, then it triggers when you log in. Also, an alarm does not appear if the Siebel application is not the active application on your desktop when the alarm is due. Instead, you hear the alarm chime and you see a flashing button in your task bar. You can click the flashing button in the task bar to view the alarm.

Depending on the configuration of your Siebel application, you might not have access to alarm functionality. For more information, contact your Siebel administrator.