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Siebel CRM Fundamentals
Siebel Innovation Pack 2015
E24770-01
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Using Web Browser Back, Forward, History, and Refresh Functions

To navigate back and forward in your Siebel application, you can click the Web browser's back and forward buttons or use the keyboard shortcuts described in "Keyboard Shortcuts".

To find screens and views that you recently accessed in your application, use the Web browser's history function. To view one of the screens or views that you previously accessed in your current session, click your Web browser's back and forward buttons, and then click the screen or view you want from the list.

To refresh data in your Siebel application, it is recommended that you use Siebel query functionality. For more information about querying, see Chapter 8, "Using Query to Locate Information" Using your Web browser's Refresh button resubmits the current URL. This might mean that new data will appear in the application window. The application also rebuilds the memory cache (view layouts). These view layouts will be your most frequently used views. For more information about view layouts and the memory cache, see Siebel Performance Tuning Guide on Oracle Technology Network (http://www.oracle.com/technetwork/indexes/documentation/index.html).