Siebel Hospitality Guide > Generating Event Checks > Process of Generating Event Checks >

Cancelling Posted Event Checks

You cannot change posted event checks. If an event manager finds a problem with an event check, then the event manager must cancel the original event check and post an updated version of it.

This task is a step in Process of Generating Event Checks.

To cancel a posted event check

1. Navigate to the Event Checks screen, then the Event Checks List view.
2. In the Event Checks list, query for and select the required event check.
3. Click Void Event Check.

   A confirmation message appears stating that a new event check will be opened and that you can change the information in this new event check.

4. Click OK to continue the event check cancellation process.

   A message appears stating that you must enter text in the Void Reason field.

5. Scroll down to the Event Check form, and enter text in the Void Reason field.

   If necessary, click the Show More button to see the field.

   A new version of the cancelled event check appears in the Event Checks screen. This new event check has a new event check number and the same order number as the cancelled event check.

6. Update the new event check and post it.

   For more information on posting an event check, see Posting Event Checks.