Siebel Hospitality Guide > Finalizing a Quote, Managing Turnover, and Confirming Event Details > Process of Gathering and Confirming Event Details >

Managing Event Changes

During the process of confirmation of event details, the customer might decide to make significant changes to the quoted event, such as date changes and cancellations. After gathering the new requirements, the event manager might consult with the sales team to determine a course of action.

These actions might include:

• Discussions with revenue managers, and resubmission of the Quote Evaluation. For more information on the evaluation process, see Managing Hospitality Revenue.
• Creating a quote activity for the sales representative to determine if the event can be rebooked.