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Managing Competitor Information

Effective sales and marketing requires that your company have up-to-date and consistent information about the competitive landscape. This topic describes how to administer information about competitors and competitive products.

Tracking competitor information in Siebel Life Sciences involves the following steps:

• Creating account records for competitors and selecting the Competitor field. For more information, see Specifying a Competitor.
• Creating records for competitors' products. For more information, see Defining External Products.
• Adding comparative and competitive literature files to the application. For more information, see the chapter on literature administration in Siebel Applications Administration Guide.

To administer competitor information you must:

• Define company features and product features that can be used to compare your company and its products with those of your competitors. For more information, see the procedures Defining Company Features and Defining Product Features.
• Enter information about competitive products, product and company comparisons, and competitive and comparative literature. For more information, see the procedure Entering Competitor Comparison Information.

Defining Company Features

This task describes how to define company features in the Company Features Administration view.

To define company features

1. Navigate to the Competitors screen, then the Company Features Administration view.
2. In the Company Features list, create a new record and complete the necessary fields.

Defining Product Features

This task describes how to define product features in the Product Features view.

To define product features

1. Navigate to the Administration - Product screen, then the Product Features view.
2. In the Product Features list, create a new record and complete the necessary fields.

   Some fields are described in the following table.

   Field	Comments
   Category	The category in which this product feature is classified.
   Product Line	Select the product line of which this product is a part.
   Name	The product feature criterion; for example, Once a Day Formulation.
   Description	A description of the feature, if necessary.

Entering Competitor Comparison Information

This task describes how to enter competitor comparison information in the Competitor Administration view.

To enter competitor comparison information

1. Navigate to the Competitors screen, then the Competitor Administration view.

   The Competitors list appears.

   This list displays every account flagged as a competitor. Note that the Competitor Flag field is checked for every record. For more information on creating competitors, see Specifying a Competitor.

2. In the Competitors list:
   • Select a competitor.
   • Optionally, enter the competitor's World Wide Web address (URL) in the Home Page field.
3. In the Company Comparison applet, create a new record and complete the necessary fields.

   Some fields are described in the following table.

   Field	Comments
   Feature	The features listed in the Add Competitive Company Features dialog box are defined in the Company Feature Administration view. For more information on adding company features, see To define company features.
   Rank	Enter the numeric rank of the feature as defined by your business process.