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About Siebel Catalog


Siebel catalog provides core functions that are used by a number of applications to organize master data, for both administrative and display purposes. The data types used by some applications are shown in Table 19.

Table 19. Applications That Use Catalog Functions
Application
Master Data Type

Siebel eSales

  • Products
  • Literature

Siebel Sales Catalog

  • Products
  • Literature

Siebel Events

Events

Siebel eService

  • Solutions
  • Smartscripts
  • Literature
  • Resolution Items

In Siebel eSales, catalogs allow customers to browse for products and literature of interest. If you also want your customers to be able to browse for training courses or event information, then your company must also have licenses for Siebel Training or Siebel Events, respectively.

Siebel Sales Catalog, which allows employees to browse for products and literature, is available for use with the Siebel Quotes or Siebel Order modules of the Siebel Partner Relationship Management, Siebel Sales, and Siebel Call Center applications.

NOTE:  If you are using Siebel Open UI, the Siebel Sales Catalog provides three new motifs for viewing Catalog Master Data. These new motifs include Tile, Detail, or List displays, and they provide viewing features that do not respond to many of the configuration instructions in this chapter. This chapter includes notes indicating which features do not apply to Open UI Sales Catalog.

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