Siebel Order Management Guide Addendum for Communications > Workflows for Customer Asset-Based Ordering > Workflows That Process an Order Checkout >

CUT eSales - Bill Me Process Workflow

This workflow identifies and validates a billing address for the user. Figure 177 shows this workflow.

The CUT eSales - Enter Payment Details Process workflow calls this workflow as a subprocess.

Figure 177. CUT eSales - Bill Me Process Workflow

Workflow Description. This workflow performs the following actions:

1. Clears any credit card and purchase order details.
2. If the users has no account, then gets an address from the address book and sets the billing address to this address.

   NOTE:  This address information is used to create a billing account for the user.

3. If the user has an account but does not have a billing account, then displays the Select Billing Account view.

   The user selects the billing account to use.

4. When the user selects a billing account, if the account has no address, displays the Select Billing Account Address view.

   The user enters a billing address.

5. Validates the address by checking for required fields. If the fields are blank, then displays an error message.

   The user enters a valid address.