Siebel Order Management Guide Addendum for Communications > Workflows for Employee Asset-Based Ordering > Workflows to Process a Quote >

SWIQuoteUpsert Workflow

This workflow updates the quote details to the Siebel application. It is called by the external application to update the quote status when the quote status has been changed.

Figure 115 illustrates this workflow.

Figure 115. SWIQuoteUpsert Workflow

Workflow Description. This workflow performs the following action:

• Call UpSert. This step inserts or updates the quote status and other details that are obtained from the payload. It derives the value for the UTCCanonical input parameter from the UTCCanonical process property. The default value for this property is N.

Table 102 describes the step in this workflow that calls a business service method.