Siebel Order Management Infrastructure Guide > Copy Service >

About Copy Service

Siebel order management copies data from one document type to another as a transaction progresses. Example transactions for which data is copied from one document type to another include the following:

• Quote-to-Agreement
• Opportunity-to-Quote
• Order-to-Agreement
• Agreement-to-Order

In earlier releases, the mapping between objects was either hard-coded (as in Quote-to-Agreement) or inconsistently defined (such as with business component user properties or SIS OM PMT mappings). In this release, all mappings between objects are defined in the Administration - Application screen, then the Data Map Administration views of the run-time client.

Using the Administration - Data views and the ISS Copy business service, you can create new mappings and update existing mappings. A mapping can support one or more business components from a business object (for example, quote, quote line item, and quote payments).

CAUTION:  For Quotes and Orders, ISS Copy service is only used to copy Line Items and Attribute records during the base business component copy operation. After making changes to the repository (adding or removing columns), you must also change the data map for CopyQuote and CopyOrder so that the desired set of fields are copied.

The ISS Copy business service (or "Copy service"), provides a mechanism for copying data from one business object to another. Use the Administration - Application screen, then the Data Map Administration views to define the business components and fields to be copied in a given situation.

NOTE:  With Copy Service, data map object definitions are cached in the object manager. If you make changes to the definitions, you must restart the Siebel server.