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Siebel Order Management Infrastructure Guide > Unified Messaging > Implementing a Custom Message-Generation EngineAny workflow or custom script can add, update, or delete messages stored and displayed by the Unified Messaging framework. The PSP engine provides a framework for implementing a custom message-generation engine. For example, you might implement a PSP procedure to generate disclosures that must be read before a product can be sold (such as "Are you 21?") and then display those messages via Unified Messaging. This topic provides the general approach to implementing a custom message-generation engine. To implement a custom message-generation engine
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