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PUB Eligibility Determination Workflow Main For OPA 12_x

This workflow uses the data that is associated with a case to determine the benefits for which a citizen is eligible.

The PUB Eligibility Determination Workflow For OPA 12_x invokes this workflow as a subprocess. Figure 17 shows this workflow.

Figure 17. PUB Eligibility Determination Workflow Main For OPA 12_x

Workflow Description. This workflow performs the following actions:

1. Get OPA Mapping Params. This step calls the GetAdminMappingInfoAndCache method from the OPA Interview Framework Service to read the mapping parameters in the OPA Integrations Mapping view of the Administration - Integration screen. This method returns the HostURL, SubmitXSLPath, PreseedXSLPath, and Rulebase parameters using the mapping names in the input argument.
2. OPA Answer Service. This step calls the OPA Answer Service workflow. For more information, see OPA Answer Service Workflow.
3. Contact IO to Case IO Conversion. This step converts the Oracle Policy Automation response (the PUB Sample Intake Contact integration object instance) into a PUB OPA Generated Benefit Plans integration object instance.
4. Update Case Header. This step updates the Case Row ID in the PUB OPA Generated Benefit Plans integration object instance.
5. Check CoC And Archive Benefit Plan. This step compares the benefit plans in the Oracle Policy Automation response with the existing benefit plans for the case. If the benefit plans have changed, then this step sets the No Op flag to N. If the benefit plans have not changed, then this step sets the No Op flag to Y.
6. No Op? If the No Op flag is N, then this step goes to Step 8. If the No Op flag is Y, then this step goes to Step 7.
7. Update Case Info Changed Flag. This step clears the check in the Info Changed field of the case.
8. Upsert Case-PB IO instance. This step calls the Upsert method for the Siebel EAI Adapter to update or insert benefit plans, benefits, and payments for the case. For this upsert operation, this step uses the integration object that Oracle Policy Automation returns.