Siebel Public Sector Guide > Managing Investigative Cases > Process of Managing Incident Reports >

Adding Subject Information to Incidents

In the Subjects view of the Incidents screen, users can record details about individuals who might be involved in the incident but whose identity they might not have confirmed. They might not know the names and full details of these individuals, but using their descriptions, investigators can match these individuals to possible group suspects and contacts.

This task is a step in Process of Managing Incident Reports.

To add subject information to an incident

1. Navigate to the Incidents screen, then the Incident List view.
2. Drill down on the Incident Summary field of the incident record.
3. Navigate to the Subjects view.
4. In the Subjects list, create a new record.
5. In the Matches list, create a new record for each contact or suspect who might match the subject's description.

   Although you can manually add individuals in the Matches list, the actual matching is a process that is run externally to Siebel Public Sector. This external process searches a database for the appropriate record and displays the associated details in the Matches list.