Siebel Public Sector Guide > Managing Investigative Cases >

About Tracking Evidence for Cases

Siebel Public Sector allows agencies to effectively track and manage items of evidence, providing a flexible repository of physical items. The same piece of evidence can be related to several incident, lead, and case records. Agents can relate items of evidence within and between cases to establish key investigative links. You can serialize evidence items as part of a case, using the specific numbering methodology of your agency. For more information, see Process of Managing Evidence Items.

You can initially record evidence collected at a crime scene (for example, a weapon) as an asset, and then convert the evidence to an evidence record in multiple cases. Agents can link several evidence items with the same underlying asset.

Using activity templates or specific instructions, agencies can standardize the handling of different types of evidence. Users can select start and end times for items of evidence. Start and end times can be useful when tracking documents that are valid only for a specific amount of time, for example, yearly employment verification documents.