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Overview of Siebel Remote

Siebel Remote is an Oracle product that allows a Siebel Mobile Web Client that typically runs remotely while disconnected to do synchronization, which is the process of synchronizing the data that resides on a remote computer with the data that resides on the Siebel Server. Siebel Remote allows disconnected uses to share information with other members of virtual teams and connected users. If the disconnected user enters new data, or updates data in the local database, then the client software for Siebel Remote tracks these modifications as synchronization transactions. Siebel Remote can then upload these transactions from the remote client to the Siebel Server when the user connects to the Siebel Server through a network connection.

The Siebel Server prepares transactions that other users have applied to the server database between synchronizations. Server components then write these transactions to a separate outbox for each user. You can configure Siebel Remote to combine these transactions with updated, published, or requested marketing literature, correspondence templates, and other types of file attachments. Siebel Remote downloads these transactions to the remote client during the next synchronization.

NOTE:  For Siebel Innovation Pack 2015, the local database for Siebel Mobile Web Client uses SAP SQL Anywhere. SAP SQL Anywhere is not available for new deployments after September 2015. For more detailed information on how this change affects Siebel Tools and Siebel Remote, see Siebel Release Notes on My Oracle Support for Innovation Pack 2015 (Doc ID 1996273.1).

Siebel Bookshelf

This guide assumes that you have successfully installed and set up your Siebel application as described in books like Siebel Installation Guide for the operating system you are using and Siebel Applications Administration Guide. The Siebel Bookshelf is available on Oracle Technology Network (http://www.oracle.com/technetwork/indexes/documentation/index.html) and Oracle Software Delivery Cloud. It might also be installed locally on your intranet or on a network location.