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Siebel Mobile Products That Siebel Remote Supports
Figure 1 illustrates the hardware platforms where the Siebel product line of mobile applications runs. NOTE: The Siebel Mobile applications are the latest generation of Siebel CRM mobile products. This guide has not been fully updated to mention these products. For more information, see Siebel Mobile Guide: Disconnected and Siebel Mobile Guide: Connected on the Siebel Bookshelf.
Figure 1. Siebel Mobile Product Hardware Platforms
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Explanation of Callouts
The Siebel product line includes the following mobile applications:
- Siebel Remote and Mobile Web Client. Server software and a disconnected client that is fully functional. These applications provide transaction routing, data synchronization, and store and forward messaging capabilities.
- Oracle's Siebel Handheld. A disconnected client that is fully functional and includes data filtering, data synchronization, and store and forward messaging capabilities.
- Oracle's Siebel Wireless. Siebel Industry Applications that Oracle delivers to a client browser that connects to a Siebel Server through a wireless network.
Mobile Product Components and Client Devices That Siebel Remote Supports
Table 2 describes the mobile product components and client devices that Siebel Remote supports.
Table 2. Mobile Product Components and Client Devices That Siebel Remote Supports
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Siebel Remote |
Oracle supports the following server components:
- Siebel Remote component group
- Disconnected Mobile Synchronization component group
- Store and Forward Messaging
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Siebel Mobile Web Client |
Oracle supports the following client devices:
- Desktop PCs
- Laptop PCs
- Tablet PCs
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Siebel Handheld |
Oracle supports the following server components:
- Handheld Synchronization Object Manager
- Store and Forward Messaging
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Siebel Handheld Client |
Windows Mobile Devices |
Siebel Wireless |
Oracle supports the following server components:
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Client Browser |
Any mobile device that runs a supported client browser, including wireless devices and handheld devices. |
Mobile Products That Siebel Business Applications Support
Table 3 describes mobile products that Siebel Business Applications support.
Table 3. Mobile Products That Siebel Business Applications Support
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Siebel Remote |
Siebel Remote supports almost all Siebel CRM applications. |
You can use the following reference sources:
- Siebel Remote and Replication Manager Administration Guide
- Siebel Store-and-Forward Messaging Guide for Mobile Web Client
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Siebel Handheld |
Siebel Handheld supports the following applications:
- Siebel Sales
- Siebel Field Service
- Siebel Consumer Goods
- Siebel eMedical
- Siebel ePharma
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You can use the following reference sources:
- Siebel Sales Handheld Guide
- Siebel Service Handheld Guide
- Siebel Consumer Goods Handheld Guide
- Siebel Medical Handheld Guide
- Siebel Pharma Handheld Guide
- Siebel Store-and-Forward Messaging Guide for Handheld
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Siebel Wireless |
Siebel Wireless supports the following applications:
- Siebel Sales
- Siebel Field Service
- Siebel Partner Relationship Management
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You can use Siebel Wireless Administration Guide. |
Tablet Personal Computers That Siebel Remote Supports
Siebel Remote support for tablet personal computers includes the full functionality that Siebel CRM supports, including special functions, such as signature capture, and personalized content delivery (PCD).
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