Table 3. Supported Features for Siebel Find and Siebel Search
|
|
|
Siebel Open UI |
Yes |
Yes |
Siebel High Interactivity |
Yes |
Yes |
Siebel Standard Interactivity |
Yes |
Yes |
Business component indexing |
Not applicable |
Yes |
File system indexing |
Not applicable |
Yes |
Web source indexing |
Not applicable |
Yes |
Database source indexing |
Not applicable |
Yes |
IMAP email source indexing |
Not applicable |
Yes |
Lotus notes source indexing |
Not applicable |
Yes |
Secure indexing |
Not applicable |
- HTTPS indexing: Highly secure.
- FTP indexing: Less secure than indexing over HTTPS.
|
Refresh indexing |
Not applicable |
Yes |
Incremental indexing |
Not applicable |
Yes |
Asynchronous indexing |
Not applicable |
Yes |
Index status monitoring |
Not applicable |
Yes. Supported for both HTTP and FTP indexing modes. |
Real time database queries |
Yes |
No. Searches are run against search indices. |
Full text search |
Not applicable |
Yes |
Keyword search |
No |
Yes |
Automated suggested keywords |
No |
Yes |
Parametric search (field based search). |
Yes |
- Supported for Siebel High Interactivity.
- Not supported for Siebel Open UI.
|
Wildcard search |
Yes. Applies to any character, including punctuation characters, such as a space, or a comma. The find operation can span more than one word. |
Yes. Does not apply to punctuation characters, such as a space, or a comma. Applies to characters only within a word. |
Case insensitive search |
No |
Yes |
Boolean operators |
No |
Yes. Supports AND and OR Boolean operators. |
Searches on content in attachments |
No |
Yes |
Searches on external data sources and file systems |
Not applicable |
Yes |
Search by file format |
Not applicable |
Yes. The search can be filtered by the following file types:
- All
- HTML
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
- PDF
- Plain text
- Rich Text Format
|
Search by language |
Not applicable |
Yes |
Saved search criteria |
- Supported for Siebel Open UI
- Not supported for Siebel High Interactivity
|
- Supported for Siebel High Interactivity
- Not supported for Siebel Open UI
|
Associate option in search results |
- Supported for Siebel High Interactivity
- Not supported for Siebel Open UI
|
- Supported for Siebel High Interactivity
- Not supported for Siebel Open UI
|
Password Encryption |
Not applicable |
- Supported for HTTPS indexing
- Not supported for FTP indexing
|
Computer Telephony Integration |
Yes |
Not applicable |
Siebel Smart Answer Integration |
Yes |
Not applicable |
