Siebel CTI Administration Guide > Using the Virtual CTI Driver >

About the Virtual CTI Driver

The Virtual CTI driver is a communications driver that you can use to integrate your Siebel Business Applications with Oracle Contact On Demand. With this type of deployment, agents can access communications functionality using the communications toolbar. See also Overview of Siebel CTI and Related Products and related content in this guide. Oracle Contact On Demand documentation is located on Oracle Technology Network.