Siebel Field Service Integration to Oracle Real-Time Scheduler Implementation Guide > Mapping Definitions > Mapping Definitions That Synchronize a Status >

Mapping Definitions That Synchronize a Shift, Break, or POU


Table 84 describes mapping definitions that synchronize a shift, break, or POU. The Siebel CRM fields in Table 84 reside in the Integrated Shift Break POU business component. The Oracle Real-Time Scheduler fields reside in the Shift, Break, or POU component.

Table 84. Mapping Definitions That Synchronize a Shift, Break, or POU
Siebel CRM
Oracle Real-Time Scheduler
Description

Field Name

Parent Element

Field Name

 

EntityReferenceID

 

ShiftID

 

Status

 

boStatus

 

Shift

 

ShiftID

 

crewName

 

TechnicianID

 

DueDate

 

startDateTime

 

EndTime

 

completionDateTime

 

EntityReferenceID

 

taskId

 

Type

 

 

Value is hardcoded as SHIFT_BREAK in FMW.

languageCode

 

 

Value is set in FMW after looking up in the DVM.

Siebel Field Service Integration to Oracle Real-Time Scheduler Implementation Guide Copyright © 2015, Oracle and/or its affiliates. All rights reserved. Legal Notices.