Siebel Field Service Integration to Oracle Real-Time Scheduler Implementation Guide > Overview of Siebel Field Service Integration to Oracle Real-Time Scheduler >

Benefits of Using This Integration

The Oracle Fusion Middleware architecture supports the data flows described in Figure 2 and Figure 3, and integrates Siebel CRM and Oracle Real-Time Scheduler. This integration makes Oracle Real-Time Scheduler Web services available as Oracle Fusion Middleware composites. The Siebel application uses these composites to call Oracle Real-Time Scheduler. This integration provides the following benefits:

• Seamless integration between Siebel CRM and Oracle Real-Time Scheduler Scheduler
• Loose coupling between components
• High availability and scalability of the Siebel application
• High error resilience and advanced fault handling mechanisms
• Monitoring services