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Example of Adding Details to the Siebel CRM Social Profile View


The Social Profile view provides a framework and data model for storing social profiles and related social profile attributes for a Siebel contact. It provides a more comprehensive view of each contact incorporating data from social media channels. You can do the following:

  • Store an unlimited number of named social media accounts and profiles for each contact in the Individual Contacts view.
  • Store detailed profile and attribute data, such as interests, likes, followers, friends, tweets, retweets, and the location of each social media account.
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