Oracle Customer Hub (UCM) Master Data Management Reference > Configuring Oracle Customer Hub (UCM) to Resolve Duplicate Records > Configuring Duplicate-Resolution Functionality >

About Guided Merge for Oracle Customer Hub (UCM)

Prior to this release, when records were merged you could not intercept the merge process to confirm the data before it had been saved to the database. With Oracle Customer Hub (UCM) version 8.2, Guided Merge enables you to review each step during the merge process, enabling you to change the final version of a record before saving it to the database.

Oracle Customer Hub (UCM) Guided Merge provides a user interface that enables you to change the final version of a record before the merge operation occurs. You can review duplicate records in several versions, then decide which record to keep and how it appears before saving records to the merge task.

Guided Merge allows you to review duplicate records and proposed merges by presenting three versions of the duplicate records and allowing them to decide how the record will be presented in Oracle Customer Hub (UCM) after the merge task is approved and saved.

NOTE:  Guided Merge displays only parent object values. You cannot intervene in the child merge process.

Four versions of a merged record are as follows:

• Victim. Indicates the record that will be deleted from the master business component.
• Survivor. Indicates the record that will be saved to the master business component.
• Suggested. By default, indicates the survivor record values if survivorship is not enabled for the object in consideration.
• Final version. Indicates the final version of the record based on the user's decision.