Oracle Customer Hub (UCM) Master Data Management Reference > Configuring Oracle Customer Hub (UCM) to Resolve Duplicate Records > Administering Duplication Resolution Functionality >

Duplicate Resolution of Suspects Within Existing Duplicates View in B2C Deployment


The UCM Contact Duplicates Detail view is preconfigured for business-to-consumer (B2C) deployment. The addresses of the accounts associated with a contact are shown in this view.

NOTE:  You access the UCM Contact Duplicates Detail view by drilling down on the last name in the Contact Duplicates view under the Existing Duplicates screen.

For B2C deployments complete the following configuration task to enable contact addresses to be displayed in the UCM Contact Duplicates Detail view.

To enable contact addresses in the UCM Contact Duplicates Detail view

  1. In the Siebel Tools Object Explorer, click Business Component.
  2. Query for the following business component: UCM DeDuplication Results (Contact).
  3. Query for the field, Primary Address ID.
  4. Change the Join property from S_ORG_EXT to S_CONTACT, and change the Property column from PR_ADDR_ID to PR_PER_ADDR_ID.
  5. Compile the SRF file.
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