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Monitoring Source Data of Oracle Customer Hub (UCM) Records


Monitoring the source data and history of Oracle Customer Hub (UCM) records from this view reveals a global view of the evolution of its records. For information on other Oracle Customer Hub (UCM) data management tasks, see About Cross-Referencing Parent and Child Records with External Systems.

Use the following task to monitor source data for contacts or accounts.

To monitor the source data for contacts or accounts

  1. Navigate to the Administration - Universal Customer Master screen, then the Transaction History view.
  2. Select either Accounts or Contacts.
  3. In the Transaction History list, review the records that show the source data and history records for contacts or accounts.

    The content is similar to the Historical Version view except that the Historical Version view shows only source and history data for a specific Oracle Customer Hub (UCM) record. This view shows the source data and history data for all Oracle Customer Hub (UCM) records.

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