Siebel Email Administration Guide > Defining Outbound Communication Requests > About Outbound Communication Requests >

Prerequisite Information for Recipient Addressing

An outbound communication request succeeds when the business component records, or other associated records, for the recipients of the communication have the appropriate contact information. Email address, fax number, and pager fields for contacts, employees, partners, prospects, or other potential recipients must contain valid data. For information about specifying the business component fields that contain addressing information, see Configuring Recipient Sources Applets.