Siebel Email Administration Guide > Defining Outbound Communication Requests > About Outbound Communication Requests >

Siebel Views for Working with Outbound Communication Requests

Users can create and submit communication requests in the following views in the Communications screen:

• My Outbound Requests
• My Outbound Request Overview

Administrators can create and submit communication requests in the following views in the Administration - Communications screen:

• All Outbound Requests
• Outbound Request Overview

Users see only the requests they create. Administrators see all requests.

NOTE:  The procedures in the topics in this chapter apply to a nonadministrator who uses the My Outbound Requests and My Outbound Request Overview views of the Communications screen.