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Auction Workflow

Auctions are not part of the current Siebel Business Applications functionality. An auction workflow is included for backward compatibility only.

Quotes of type Auction Quote (that is, winning bids) are converted to orders automatically after a given period of time. This is done using a workflow policy such as Complete Auction Order, which converts the quote to an order after two days by triggering the Silent Authorize Order workflow policy action.

For more information on auction quotes, see Quote Types in Siebel eSales. For information on workflow policies, see Siebel Business Process Designer Administration Guide.

eSales - Silent Authorize Order Process

The eSales - Silent Authorize Order Process, shown in Figure 30, is triggered by the Silent Authorize Order workflow policy action.

NOTE:  Auctions are not part of the current Siebel Business Applications functionality. This workflow is included for backward compatibility only.

Figure 30. eSales - Silent Authorize Order Process

When this workflow is triggered, the following events happen:

• The Shipping Calculation Process is called. For more information, see Setting Up Siebel eSales.
• The Calculate Tax business service is called.
• The process determines the payment method. If a credit card is used, the card is authorized.
• An order is created.
• If credit card authorization fails, the order status is set to Credit Failure and an email message is sent to the customer indicating the problem.
• The quote status is set to Order Placed.