Siebel eService Administration Guide Addendum for Industry Applications > Siebel eService for Automotive >

Features in User Interface for Siebel eService for Automotive

The home page of Siebel eService allows new users to register and provides both anonymous and registered users with links to more information.

The home page of Siebel eService for Automotive includes the following differences from the home page of Siebel eService:

• Link to the Dealer Locator. The Contact Us applet has a link to the Dealer Locator instead of a link to the branch locator. For more information, see Dealer Locator.
• Link to My Vehicles. The home page has a link to My Vehicles, which is unique to Siebel eService for Automotive. For more information, see My Vehicles View.
• Link to register a vehicle. The My Account applet has a link to register a vehicle instead of a link to register a product. For more information, see Vehicle Registration.
• Link to My Service History. The home page has a link to My Service History, which is unique to Siebel eService for Automotive. For more information, see Service History.

Global buttons are visible when the user displays any page of Siebel eService. The following global buttons have different functions in Siebel eService for Automotive:

• Contact Us. Displays the Contact Us view, which lists different ways of contacting the OEM (Original Equipment Manufacturer), including email, postal mail, fax, a feedback form, telephone, and direct collaboration with a customer care representative. The Contact Us view of Siebel eService for Automotive has a link to the Dealer Locator, instead of a link to the Branch Locator. For more information, see Dealer Locator.
• Inventory Search. Displays Inventory Search view, which is unique to Siebel eService for Automotive. For more information, see Inventory Search for Vehicles.
• My Account. Displays the My Account view. For more information, see My Account View.

These differences in the home page and global buttons might be important to you if you configure Siebel eService. For more information about configuring Siebel eService, see Siebel eService Administration Guide.

NOTE:  To make the Siebel eService for Automotive home page visible to customers, you must configure the application using Siebel Tools. After you configure the application, the home page appears when the customer clicks the Service button in Siebel eCustomer for Financial Services and when the customer logs in to eService. For information about making the home page visible to customers, see Siebel System Requirements and Supported Platforms on Oracle Technology Network.