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Siebel eService Administration Guide for Siebel Open UI > Administering Siebel eService > Process of Administering Web Access > Activating the Workflow for Email Password ButtonThe Email Password button automatically generates a random password for a customer and sends an email containing that password to the customer. This button functions only if you activate the Contact Password Reset workflow. For more information about workflows, see Siebel Business Process Framework: Workflow Guide. NOTE: In addition to activating the workflow, you must enable the Communications Management component group and create the email profile that is used to send the email. This task is a step in Process of Administering Web Access. To activate the workflow for the Email Password button
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