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Siebel eService Administration Guide for Siebel Open UI > Administering Siebel eService > Process of Administering Web Access > Reassigning PasswordsWhen customers forget their passwords, customer service representatives can use the Web Access form to verify their identities and reassign new passwords. They can automatically generate a random password and send an email containing that password to the customer. This task is a step in Process of Administering Web Access. |
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