This chapter includes information about configuring the look and feel of the Siebel eService Web site. It includes the following topics:

• About Configuring Siebel eService
• About Configuring Oracle Knowledge for Siebel eService
• Configuring Siebel eService
• Configuration Tools for the Siebel eService Web Site
• Integrating Oracle Policy Automation With Siebel Public Sector eService
• Setting Up the Applet for Twitter