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Revising Rejected Applications

To revise rejected applications, citizens can access applications with a Status field value of Rejected if the Reason Rejected field value is Incomplete Information. After they revise a rejected application, they can resubmit the application to the agency.

To revise a rejected application

1. If a record for the application appears in the My Applications applet on the home page of the Siebel Public Sector eService Web site, then click the hyperlink in the Application Id field of the record.

   Records for the applications that are most recently created, submitted, and updated appear in the My Applications applet.

2. If a record for the application does not appear in the My Applications applet on the home page of the Siebel Public Sector eService Web site, then complete the following steps:
   1. Click the Side Menu icon, and select My Applications.
   2. (Optional) Query to find a specific application.
   3. In the My Applications applet, select the application that you want to revise.
3. Click Resume.

   The interview session appears for the rejected application.

4. Enter the necessary information in the application.

   For more information about completing the rejected application, see Applying for Benefits.