User Sync Process (System Maintenance)

Close Manager maintains a local copy of the user, group, and team details for various reasons; for example, User ID, User Login, First Name, Last name. The User Sync Process must be initialized manually and then runs daily at 5:30 AM server time.

To enable the User Sync Process:

1. In your application select Manage, and then System Settings. In System Settings, select Configuration Settings, and then System Maintenance Process.
2. Do one:

   • To initialize to run daily at 5:30 AM server time, for System Maintenance Process, select Turn On.

   • To manually initiate a user sync, for System Maintenance Process, select Turn Off, then click Save, then select Turn On, and then click Save.